Online Donations Terms & Conditions

Amnesty International is registered in India as Indians for Amnesty International Trust vide trust deed no.73/IV/2012-13 dated 14-May-2012. We operate the website www.amnesty.org.in (the Website). These are the Terms and Conditions which govern each use you make of the donation payment services provided through the Website.

These Terms and Conditions apply separately to each single donation that you make. Except as provided for in section 4, ‘Regular Donations’, and unless specified by you, they do not form a contract allowing for future or successive transactions to be set up. By confirming on the Website that you wish to make a donation you agree to be bound by these Terms and Conditions for that donation.

(1) The donation services

Donation causes are to illustrate the impact of our work . All funds/donations raised by Amnesty International India would be allocated to run our work depending on the need on ground within our stated charitable objectives.

Once you confirm to us through the Website that you wish to proceed with your donation your transaction will be processed through our payment services provider, CC Avenue. By confirming that you wish to proceed with your donation you authorise CC Avenue to request funds from your credit/debit card/net banking / wallets/ UPI as applicable.

(2) Unauthorised card use

If you become aware of fraudulent use of your card, or if it is lost or stolen, you must notify your card provider/ Bank. You can contact our team on the member care number 080-46496363 or send an email to [email protected] to report unauthorized usage. This number is functional from Monday through Friday, from 9:30 AM to 5:30 PM.

(3) Information from you

Before we can process a donation you must provide us with (i) your name, phone number, email address and city; and (ii) details of the credit /debit card/net banking / wallets/ UPI that you wish to use to fund the donation. We will use this information to process your donation. It is your responsibility to ensure you have provided us with the correct information.

When you submit your payment details, these details will be transferred to our payment provider, CC Avenue, and your payment data will be collected and processed securely by them (PCI DSS – Certified by SISA). You should make sure that you are aware of CC Avenue’s terms and conditions, which are different from our own, to ensure that you are comfortable with how they will process your personal data before you make a donation.

We won’t share your personal details with any other third party and protect your personal information in line with our Privacy Policy.

(4) Regular donations

The Online Donation Terms and Conditions will only apply to successive donations made through the Website where you have set up a regular donation. When you set up a regular donation you will be scheduling a series of donations to be made on the day of the month that you choose until further notice. You agree that these Terms and Conditions will apply to each of the donations in that series.

By confirming that you wish to proceed with a regular donation you authorise our payment service provider CC Avenue to request funds from your credit or debit card on the day of each month that you set.

(5) Thinking of cancelling?

We’ll be sad to see you go because a great dream requires a great team! After all, we’ve done some exciting work together. But we respect your decision. If canceling the membership is what you truly want, simply contact the us at [email protected] or making a call to our member care number 080-46496363.